Winc is a trusted workplace supplies company based in Australia. It is known for providing the industry’s widest choice of products, offering 30,000 workplace essentials and more by special order. Winc picks, packs, and delivers everything a workplace needs to work, with a network of more than 220 Winc drivers supporting their logistics for peak customer satisfaction.
Quality packaging
Winc wanted to promote the efficient use of cardboard and paper void fill materials while still offering a higher-quality package construction to reduce the risk of damage in transit. They were looking to standardise the appearance of their packaging while reducing voids and removing the need for manual carton sealing, helping refocus their employees on more value-added tasks.
Reliable throughput
Any solution would need to help support their commitment to next-day delivery for their customers. This meant that their ideal solution would be fully automated while offering support for multiple carton sizes, as well as easy integration into their conveyor systems.
Dependable partnership
Winc also wanted to choose a partner that would be committed to supporting their new solutions, helping with upfront optimisations and providing strong after-sales support with rapid response and recovery for unplanned outages.
Ranpak’s solutions were selected to meet Winc’s specific needs. Two Cut’it!™ EVO machines running two different base carton sizes, were outfitted with extended magazine capacity and high-capacity glue hoppers to support continuous high-volume operation. These are supported by two Form’it!™ box erection systems to create a steady feed of cartons of each size, with extended magazines and glue hoppers of their own to match.
This installation is bolstered by 24/7 hotline support, as well as a robust maintenance agreement that includes multiple onsite visits per year. An onshore repair technician is also available with the technical expertise to replace high-use parts, and customised spare parts are stored onsite to keep Winc’s packaging lines productive.
Improved labour productivity
Winc was able to redirect labour that would otherwise be sealing cartons, and instead this allowed them to focus their efforts on more meaningful activities. Their staff have been eager to work with the latest technology offerings in automated carton management, which has contributed to the 24% increase in employee engagement they have experienced at their National Distribution Centre in the last three years.
Reduced emissions
A reduction in CO2 emissions was achieved thanks to the rightsizing of their packages shipped around the country. This initiative has contributed to Winc reducing Scope 1 emissions from Winc driver deliveries by 40% since 2021.
Greater throughput
Ranpak’s Form’it!™ systems provide a consistent supply of cartons to support Winc’s automated G2P solution. This combined solution, along with a meticulous supply chain planning process, robust stocking strategy, and the industry’s strongest supplier relationships means that 97% of their orders are delivered in full and on time – every day, everywhere, delivering a level of customer service that Winc is deservedly proud of.
Lowered damage rates
Winc also experienced a reduction in customer complaints from goods damaged in transport thanks to the high-quality tertiary packaging provided by Ranpak’s automated solutions.
Whether just beginning your automation journey or adding new capabilities to a brownfield site, Ranpak’s team is ready to identify the ideal solutions for you. Get in touch now to start a conversation that will lead to improved productivity, material efficiency, and unrivaled ROI.
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